It says "Loading Portal Failed or" Portal Loading Error "?
This is because your box does not have an internet connection, although you may think it has it.
Do this:
Pull out the power from both router and box.
Wait 15 minutes.
Connect the power to the router.
Wait 5 minutes.
Connect the box's power.
Now it should work.
If it still doesn't work, check your network / internet connection.
If it doesn't work after all, you might have been blocked by our firewall.
Then you will get in touch with us.
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