It says "Loading Portal Failed or" Portal Loading Error "?
This is because your box does not have an internet connection, although you may think it has it.
Pull out the power from both router and box.
Wait 15 minutes.
Connect the power to the router.
Wait 5 minutes.
Connect the box's power.
Now it should work.
If it still doesn't work, check your network / internet connection.
If it doesn't work after all, you might have been blocked by our firewall.
Then you will get in touch with us.
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